Pune Metro Rail Project

Commuters Guide

All good things in life come with a great sense of responsibility. The same is true for Public Transportation scene at Pune. Punekar are availing pleasures and utility of world class transportation solution through Pune Metro Rail Project. But at the same time it also requires us citizens to become a little more responsible towards our attitude and behaviour while riding the Metro. The Metro is all set to change the things in the city for better and we must contribute our part by following simple citizen duties and responsibilities. By remembering the simple thumb rule ‘My actions should not be inconvenience to others!’, we can ensure that the Metro ride becomes convenient and pleasurable for everybody. Here are some of the things that we should keep in mind and observe so as to make the Pune Metro in the real sense!

  • Don't jam your way onto the feeder bus or train. Wait for others to exit before you board.
  • Don’t create inconvenience for others with your luggage.
  • Stand up for others. Reserved seats are for elderly, women and disabled riders in the feeder bus or the Metro.
  • Please be respectful – operators are humans too. Being rude or mean just takes the feeder bus/metro train operator's attention away from the job of getting you to your destination safely.
  • Be extremely careful while standing on the bus or train – it may look easy, but it's not. And even if you don't fall, you could hurt someone else.
  • Keep the Metro, the Station and the Feeder Bus clean. Make sure litter makes its way into the trash.
  • Make sure that your phone calls and music players do not disturb other commuters.
  • Spitting is a crime! It not only makes the place dirty but also can spread contagious diseases.

Metro Etiquettes

  • Do not lie down on the chair or let children to run in the train
  • Stand in four lines to prevent crowding
  • Do not spit in and out side the train
  • It only takes three seconds to offer a seat to a needy person
  • Let the passengers get off before you board.
  • Even if you are in rush, please wait for another train
Do's
Stand in Queue
Give way for the Persons

To PMRP Authorized Person

Show your Token/Smart Card

With Disabilities, Sr. Citizens, Ladies & sick Persons

For Assistance Contact

Metro Security/Guard/Police Booth/Customer Care Centre

Contact Station Control Room

For drinking water

Allow passenger

to alight first.

Take care of your loose items

like saree, dupatta, dhoti and bag etc. while boarding/alighting.

Use passenger alarm

button/handle in case any passenger/article stuck between train doors.

Stand away from doors to allow

Passenger to board the train.

Keep Clear

off tactile path

Take Care

of your Valuables

Check your destination

from System Map

Every entry by travel media

Should be followed by proper exit

Mind the gap between

platform and train doors.

Extra vigilant while

travelling with children & infant.

Follow instruction

of station staff.

Dont's
Carry firearms
Jump over the AFC Gates
Share Smart Card/Token

with another person

Try to force open

The train doors

Use of Lift meant for Persons

With Disabilities, Sr. Citizens and Sick Persons

Do not try to enter/exit

when train doors are closing.